Court Street Citibank Branch Now Staffed By Zombies
Some months ago I switched from the heinous Chase to Citibank for my banking. Not that I thought Citibank a less evil entity than Chase (though I did think that to be the case, ever so slightly, at the time), but because the Court Street Citibank branch was managed by a nice man who had done my wife some very good turns.
This manager, tall, affable and bespectacled, was unlike any I had ever encountered at a large bank. He knew he was just a cog in a huge, heartless machine, but he nonetheless tried to make a difference. He reached out to local businesses, encouraging them to bank with him, explaining that even though it was Citibank, he intended to operate his branch like a local bank. He was openly and candidly critical of some of Citibank's policies in regard to its depositors, and critical of the banking industry in general. He was particularly caustic and funny when it came to Chase. When I once explained to him some twisted policy Chase had applied to my account, which had robbed me of hundreds of dollars in fees, he threw up his hands in frustration and said, "And these people rule the world!"
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