Yesterday, I was extracting money from a Chase ATM at the corner of Madison Avenue and 58th. It was a large amount of money—$260; I had to go and pay a bill nearby. I counted my $20 bills after the machine spat them out. 1, 2, 3—10! Only 10! $200! I had been robbed, the machine had given me the wrong amount. I checked my balance on the machine—sure enough, it recorded a debit of $260.
I went to the Chase's customer service desk to explain my plight. The agent listening carefully, and then called over a manager. While we waited for the manager to come, I showed the agent the cash I had just received. Only 10 bills, see? 1, 2, 3....Wait a minute. Two of the bills were $50s, not $20s. The machine did give me $260.
"I'm sorry," I said. "I thought they were $20s. I'm not used to getting $50 bills from an ATM."
She smiled a knowing smile. "Yeah, we put $50s in there all the time. In this neighborhood, we should put $100s."