24 September 2009

The Rich's ATMs Are Different Than Yours and Mine

Yesterday, I was extracting money from a Chase ATM at the corner of Madison Avenue and 58th. It was a large amount of money—$260; I had to go and pay a bill nearby. I counted my $20 bills after the machine spat them out. 1, 2, 3—10! Only 10! $200! I had been robbed, the machine had given me the wrong amount. I checked my balance on the machine—sure enough, it recorded a debit of $260.

I went to the Chase's customer service desk to explain my plight. The agent listening carefully, and then called over a manager. While we waited for the manager to come, I showed the agent the cash I had just received. Only 10 bills, see? 1, 2, 3....Wait a minute. Two of the bills were $50s, not $20s. The machine did give me $260.

"I'm sorry," I said. "I thought they were $20s. I'm not used to getting $50 bills from an ATM."

She smiled a knowing smile. "Yeah, we put $50s in there all the time. In this neighborhood, we should put $100s."


Ken Mac said...

at least the agent was polite

Jill said...

When I was in high school, my friend Jeannine would take out $20 from the Citibank ATM (the only one that let us have accounts AND an ATM card) and then she would immediately deposit $10 because 1) in those days you got two $10's and 2)$20 was way too much to carry around.

BestViewInBrooklyn said...

When I first went to college, there was an ATM that gave out $1 bills. I'd get a $5 and five $1s. Awesome.